Saturday, October 07, 2006

Local councillors’ weblog.

I found in the past week a weblog done by the local councillors where I live.


At first I thought good, they are trying to be up to date, have easy access and allow people to have their say.

Well, lo and behold that I think is the opposite of what is happening, it is more just for them to make announcements and if people want to comment, well they can take a run and jump.

I made comments particularly to do with the state of the bins in our streets, which to cut a long story short, there are some residents in our street who simply aren’t recycling as they should and the council is then refusing to collect their bins. The council in their wisdom, expect these people to call up and ask why the rubbish hasn’t been collected. Yep, like that is going to happen, not with this lot, which is why we now have an environmental health issue, with rodents running around, all because of refuse which isn’t collected and never will be, because these residents simply aren’t bothered and happy to litter.

Surprisingly the comment never made it to the site, and I can’t imagine why. Something tells me that if anyone makes a comment it never makes it to their blog, which does kind of go against the idea of a blog which allows people to make comments.

Whilst I am on the subject of local councillors in my borough. I had reason to send an email to them to complain with regards to an advert in the local magazine.

Subject: re Harrow Greener Scheme in Harrow Magazine

Hi there,

I live in your local ward and like so many in the whole of Harrow get the Harrow magazine. I am wondering if you would be able to assist me. In the latest Harrow magazine, there is an advert for the greener scheme and on page 11 it says that we can have installed in our residential property solar hot water systems and mini wind turbine for a total cost of £500.

With that being such a good idea, I rang the number on the ad – 0800 838 650 and got my pack. In the pack, the information is very different. It says that it is £500 for each type of technology. So that means it is £1000, not the £500 stated. This means that the advert is wrong and is misleading many many residents. I am in no position to consider £1000 and I think many will be in the same position, especially after reading it was £500 for all the technology. It is also not clear whether it is £400 per tech from the low carbon buildings programme, or just £400 overall. This is simply very poorly written and without clarity.

Clearly this is misleading and basically the advert is a lie, which is quite bad for Harrow council to be putting out.

I hope you will be able to resolve this situation and inform me that the advert was correct and that what was received by the energy saving trust is wrong.

I look forward to hearing from you soon

I thought I made good points and was fair and honest about the situation. The response I got back was a little bit of a let down.

We’ve followed up and it was indeed a slightly misleading advertisement. We have updated the wording before publishing it elsewhere and also made sure that people calling up apologise for the lack of clarity in the advertisement.

You may be pleased to know that we have had a very high take-up rate from people calling the number despite the misleading advertisement.

Thanks again for pointing it out.

How they consider a little misleading being double the price quoted and being £500 for each type as opposed to all techs as in the advert I am not sure. Something tells me that our lovely local council which was Labour, who screwed up royally, have been followed by a bunch of people, who are going to screw even more. I wonder why people get turned off by politicians whatever their party background

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